Mall & Retail

Inclusive Location Platform for

Malls and Retail Stores

Create a better experience for all visitors, increase customer loyalty,

boost effieciency and generate more revenue with our

indoor location platform.

Where is my car?

What is the first thing your visitors do after parking their car in shopping malls? They usually take a photo of where they parked their car. However, if they forget which door they entered the shopping mall, then they must walk around the whole car park to find their car. With the help of “Where’s My Car?” feature of PoiLabs, their car’s position is automatically detected when they have parked. If they wish, they can even find out the shortest route from the car park to the store or when they have finished shopping, they can navigate to their car by one click without wasting time

Hassle free location and product search

Venues don’t have to be difficult to navigate and finding products must be easy. Interactive maps and turn-by-turn wayfinding at customers’ fingertips.

Visitors can get directions for the store they want to go to, to the nearest bathroom or even the store that has a certain product with the help of indoor navigation. This way, visitors don’t have to ask each other about the location of the stores or waste time when searching for a store.

Increase customer loyalty by contextual and personalized in-store offers

Harness the power of location to deliver tailored marketing messages as users move around your location.

Nowadays, the response rate of the mass campaigns is very low. Users are not interested in the content that is not related to them and they turn off notifications as a result. Therefore, location-based and personalized campaigns help companies increase their revenues as well as the customer loyalty. This technology is 5X effective than mass offers.

Understand customer journey and gain actionable insights

Most of the shopping malls are using technology to find out how many people have entered the shopping mall per day. Some of them can even see how many visits they have received for each floor. PoiLabs can provide other detailed information such as peoples’ behavior in the shopping mall, which stores they go to, which stores they pass-by, which floors they visit, how frequent their visits are, what the visit performances of the stores are. Shopping malls do not get to know their customers better but also use this data when for store renting processes.

Track employee performance and boost efficiency

The system which is installed inside the store allows companies to track employees’ movements within the store. Also, the staff can display information about the visitor when they enter the store such as their profile, previous shopping activities, their segment and which products they prefer. Therefore, more suitable products are offered to the visitors and the rate of purchase at the store is increased.

A venue without barriers

Visually Impaired Navigation system developed by PoiLabs helps shopping malls become more accessible. Our solution also make visually impaired and blind people independent and increases their self-confidence during their journey.