Airport Maps, Wayfinding, Accessibility and Analytics
While airlines connect deeply with passengers, airports often fall behind. PoiLabs bridges this gap with an end-to-end solution that delivers accessible, intuitive navigation across kiosks, websites, and smartphones—no app needed. Engage passengers, gain valuable insights, and enhance both experience and accessibility throughout the journey.
Inclusive Indoor Map Experience
Interactive terminal maps with turn-by-turn directions to gates, lounges, shops, and services – on any device.
Airport Without Barriers
Award-winning accessible navigation empowers blind and visually impaired passengers to travel independently through any terminal.
Passenger Analytics
Real-time insights into terminal traffic, and passenger behavior – enabling smarter operations and concession placement.
Advanced Search & Smart Directories
- Every Point of Interest (POI) and its rich data is fully searchable—even down to product-level details.
- The system is fully configurable, with customizable categories and icons for common searches, making scrolling and selection simple.
- All searches, whether successful or not, are anonymously captured for powerful analytics.
Sensitive and Stable Positioning in Airports
- Clear positioning with up to 1 meters accurate and seamless floor transitions.
- By combining GPS with indoor accuracy, users enjoy seamless and reliable positioning across outdoor–indoor transitions.
- Optimized accuracy with advanced algorithms ensures stable positioning even under heavy usage.
Find My Car at the Airport
- With the Where Is My Car feature, save your parking spot with one click and easily reach your car by following the most efficient route.
- Seamless navigation inside the terminal and in the parking areas. Integration to any parking system available.
- Multiple building support, also works in outdoor parking with GPS.
Accessible Passenger Journey
- Provide blind and visually impaired passenger with the freedom of independent movement through voice guidance.
- Optimize costs and efficiency by decreasing the need for support employees.
- Comply with accessibility norms with solutions that meet EAA standards.
Multi-Platform. Infinitely Customizable
-
Support for multiple languages, including
multi-language maps - All Platforms Covered: Mobile, Web, and Digital Signage
- Fully customizable airport maps with icons and colors aligned to your brand
Spot High-Traffic Areas & Optimize Flow
- Leverage heat maps to gain deep insights into the busiest areas of your airport, and uncover exactly how passenger navigate, interact, and experience your space.
- Optimize your venue layout by identifying high-traffic areas and analyzing passenger behaviors.
- See which areas are most searched on your map, identify unsuccessful searches, and learn the most popular searches to enhance the passenger experience.
Personalized Offers
that Drive Revenue
- Send instant, location-based messages, promotions, and exclusive offers to customers who opt in for notifications when they enter or exit a defined geofenced area.
- Passengers waiting at gates are a captive audience. PoiLabs delivers location-aware promotions as they walk pass duty-free, restaurants and lounges - at the right moment.
- Location-based campaigns are 5x more effective than generic messaging, turning every passenger touchpoint into a revenue opportunity.